Why Choose A Better Pool Service
“A Better Pool Service” was born as a result of the consumer frustrations experienced by our founder. After working with no less than five different service companies to maintain the pool at his residence, our owner finally concluded that high-quality, trustworthy pool service wasn’t available in the greater Dallas area.
That’s when our founder decided to take matters into his own hands. He hired people he could trust, sent them to the National Swimming Pool Foundation (NSPF) for Certified Pool Operator training (CPO). When his team was built, he founded “A Better Pool Service.”
Since then, he has continued to seek and hire the best talent, and invest money in their advanced training so that they can provide the best pool services possible.
Advanced training, however, is not enough. Every employee of A Better Pool Service must sign a “Code of Ethics and Work Performance Agreement.” This demonstrates the employees’ commitment to superior service, and helps to ensure that this company will always be A Better Pool Service.
A Better Pool Service is an accredited member of the Dallas area Better Business Bureau (BBB), and also a member of the Association of Pool and Spa Professionals (APSP).
APSP – “The Association of Pool & Spa Professionals”
The APSP is the world’s largest international trade association representing the swimming pool, spa, hot tub and recreational water industries. APSP is the leading industry advocate promoting professional best practices through education, industry standards, and safety.
APSP members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.
The APSP effectively replaced another well-known industry organization known as “National Pool and Spa Institute” or NSPI in 2006.
More information at: The Association of Pool & Spa Professionals
APSP Member Code of Ethics
All members of The Association of Pool & Spa Professionals agree to observe and be dedicated to the following principles and policies:
- To promote the concepts of free enterprise and service to the public and the industry.
- To strive continually to gain respect for the industry, both in the local community and on the regional and national levels.
- To contribute to the health, safety and welfare of the public in the installation, maintenance and operation of swimming pools, spas and hot tubs, and to comply with applicable laws, ordinances and regulations.
- To support efforts to improve swimming pool, spa and hot tub products and services, and to encourage research and development of new materials, techniques and methods.
- To avoid statements which will mislead customers in advertising and other efforts to sell products.
BBB – “Better Business Bureau”
The BBB is an organization with local branches across the United States who act as an intermediary between consumers and businesses to resolve disputes and provide information on ethical business practices. Examples of services that they provide are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education and Charity Review.
Businesses earning the right to be included in this organization have a strong reputation of taking care of their customers. More information at: Better Business Bureau
CPO® – Certified Pool Operator®
The Certified Pool/Spa Operator® certification program has delivered more training than any other program in the pool and spa industry since 1972, resulting in more than 200,000 successful CPO® certifications in 44 countries.
CPO® certification courses are designed to provide individuals with the basic knowledge, techniques, and skills of pool and spa operations. It covers 14-16 hours of information from the NSPF® Pool & Spa Operator™ Handbook (provided) and local codes taught by an NSPF® Instructor.
Instructors receive comprehensive training and certification to teach the CPO® certification program. These instructors represent every segment in the aquatic industry including operators, health officials, service professionals, builders, manufacturers, property managers, retailers, and academicians. The training these instructors provide has helped protect millions of swimmers by reducing hazards at aquatic facilities.
The CPO® program is widely accepted by health departments. More information at www.nspf.org/Two_Day_Class.html.
NSPF® – The National Swimming Pool Foundation®
The National Swimming Pool Foundation® (NSPF®), founded in 1965, is a non-profit 501(c)(3) organization dedicated to improving public health worldwide by attracting more people to safer aquatic environments. NSPF® is committed to improving public health by encouraging healthier living through aquatic education and research. The NSPF® is the leading educator for pool and spa professionals who service and operate public and private pools and spas and for public health officials who are responsible for pool safety.
The NSPF® is the leader funding grants to prevent illness, injury and drowning, including a grant to the Centers for Disease Control and Prevention (CDC) to reduce recreational water illness. In addition, the NSPF is funding a study by the American Red Cross, YMCA, and US Lifesaving to understand the science behind drowning prevention at guarded facilities. The NSPF funds grants to help reduce risk at aquatic facilities and has also funded the CDC’s Healthy Swimming Project for three consecutive years.
The NSPF® organizes the leading scientific conference to prevent aquatic injury, illness, and drowning, the World Aquatic HealthTM Conference. Now in its fourth year, over 35 seminars are presented by 33 leading scientists at the two-day conference where attendees and presenters share in a global exchange of knowledge. These seminars are available online following the conference. allowing the NSPF® to educate more people who will help us carry out our mission.